Stop Losing New Patient Enquiries to a Busy Reception
When your reception team is with patients and the phone rings out, new patient enquiries go elsewhere. An AI assistant answers instantly, captures the details, and keeps your appointment book full.
No obligation. Takes 2 minutes.
Average annual impact
£22,000+
in missed-call revenue
Does this sound familiar?
Your reception is busy. New patient calls ring out.
Dental practices lose significant revenue every month from patient enquiries that never get answered.
Reception cannot answer every call during busy periods.
When your team is checking patients in or dealing with the front desk, calls go unanswered. New patients simply call another practice.
Appointment requests need an immediate response.
Patients looking for a dentist are often in discomfort or have a specific time window. Slow responses mean they book elsewhere before you get back to them.
Repetitive enquiries take up valuable reception time.
Pricing, availability, new patient registration, and insurance questions are asked dozens of times a day. An AI handles these instantly, freeing your team for higher-value tasks.
What the AI handles
Every patient enquiry handled. Every appointment opportunity captured.
New patient registration, treatment enquiries, appointment requests, and follow-ups — handled automatically.
- Handles inbound calls 24/7
- Answers FAQs without staff involvement
- Books appointments and captures enquiries
- Sends follow-up SMS after missed calls
- Escalates urgent calls to a human
Customer asks: "Are you taking on new NHS patients?"
Availability confirmed, registration started.
Customer asks: "How much is an implant consultation?"
Pricing explained, booking offered.
Customer asks: "I have toothache — can I get an emergency appointment?"
Urgency assessed, next available slot offered.
Customer asks: "Do you do Invisalign?"
Treatment confirmed, consultation booked.
Customer asks: "Can I register my whole family?"
Family registration process explained, enquiry captured.
Customer asks: "What are your opening hours?"
Hours confirmed, appointment suggested.
What it actually costs
Missed patient enquiries are missed treatment revenue.
Every unanswered call is a patient relationship — and treatment plan — that goes to another practice.
A new patient calls about teeth whitening during a busy Monday morning.
Phone rings out. They book with the practice that answers.
A patient enquires about implants for two missing teeth.
No answer, no callback. They find another practice online.
A family of four looking to register with a new practice.
Missed call during lunch. They register elsewhere the same day.
How much is your business losing each week?
Most care businesses are surprised when they run the numbers.
See what missed calls are costing your practice.
Enter your call volume and average treatment value. We will calculate your weekly revenue exposure in under two minutes.
Free. Takes about 2 minutes.
Lead qualification
Every caller qualified before reaching your team.
The AI asks the right questions upfront — so your reception only handles enquiries that are a genuine fit for your practice.
"Which area are you based in — are you local to our practice?"
Filters out callers outside your catchment area before any time is spent.
"Is this for a routine check-up, cosmetic treatment, or something urgent?"
Routes the enquiry to the right appointment type and team member.
"Are you looking for NHS treatment or would you consider private care?"
Ensures callers are matched to availability and pricing before booking.
"For cosmetic treatments, do you have a budget range in mind?"
Avoids time spent on consultations where the cost is unlikely to be accepted.
"Is this something you need seen urgently, or are you planning ahead?"
Prioritises emergency slots and separates routine from urgent demand.
"Are you an existing patient with us, or would you be registering as new?"
Determines the correct registration process and expected appointment length.
How it works
Live in a week. Works alongside your existing team.
We configure the AI around your services, pricing, availability, and patient journey — no disruption to how you already work.
We set up your AI assistant
We train it on your business — your services, pricing, hours, FAQs, and how you like to communicate. It sounds like your business, not a generic bot.
It handles calls from day one
Inbound calls, missed call follow-ups, appointment requests, and common questions — all handled automatically, day and night.
You get qualified leads, not noise
You receive summaries of conversations, booked enquiries, and handoffs when a human is genuinely needed. Nothing falls through the cracks.
Common questions
What dental practices ask us.
Find out what it's worth for your practice.
Try the calculator to see your revenue exposure. If the number makes sense, we can walk you through exactly how it works.
No commitment. No setup fees to evaluate. Just clarity on whether it's worth it for your business.