Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Rutspin Ltd website, tools, services, and any AI-assisted systems operated by Rutspin ("we", "us", "our").

Rutspin Ltd is a UK-registered company (Company No. 15934481) providing AI communication systems, automation workflows, lead capture tools, and related services to businesses across the United Kingdom.

Please read these Terms carefully before using our website or engaging with our services.

By accessing or using this website, submitting an enquiry, requesting a demo, or engaging with any Rutspin service or tool, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use this website or our services.

These Terms may be updated from time to time. The date of the most recent update is shown at the top of this page. Continued use of the website following an update constitutes acceptance of the revised Terms.

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable UK or international laws
• Attempt to gain unauthorised access to any part of the website or associated systems
• Transmit any unsolicited or unauthorised advertising material
• Introduce viruses, malware, or other harmful software
• Scrape, copy, or reproduce website content without prior written permission

Rutspin reserves the right to restrict or suspend access to the website at any time, without notice, if we believe these Terms have been violated.

Rutspin provides the following types of services to businesses:

• AI voice receptionist and missed call handling systems
• AI-powered SMS and email follow-up automation
• Lead capture and qualification tools
• Website chat and AI assistant integrations
• CRM and automation workflow setup
• ROI analysis and business impact reporting tools

The specific scope, pricing, and delivery of services will be agreed separately between Rutspin and each client. These Terms apply to website use and initial engagement, not to the terms of individual service contracts.

Rutspin uses artificial intelligence tools and automation systems to assist with enquiry handling, customer communication, lead qualification, and service delivery. By interacting with our website, forms, or communication tools, you may interact with AI-assisted systems.

You acknowledge and agree that:

• Responses generated by AI systems may not always be fully accurate or complete
• AI-assisted communications are not a substitute for professional legal, medical, or financial advice
• Rutspin's AI systems are designed to assist human decision-making, not to replace it
• AI and automation tools may be used to route, screen, respond to, and follow up on your communications

If you have concerns about a specific interaction with an AI system, please contact us directly at hello@rutspin.com.

Rutspin provides tools and systems designed to improve enquiry capture, response rates, and business communication efficiency. However, we make no guarantee of specific business outcomes, including but not limited to:

• Increased revenue or conversion rates
• A specific number of booked jobs or appointments
• Reduced missed calls or improved lead volumes
• Any specific return on investment

Any ROI estimates, calculators, or projected figures shown on this website are illustrative only and based on typical business assumptions. Actual results will vary depending on your business, market, and individual circumstances.

By using this website and engaging with Rutspin's services, you agree to:

• Provide accurate and truthful information in any forms or communications
• Maintain the security of any login credentials if applicable
• Notify us promptly of any issues with services provided by Rutspin
• Use our services only for lawful business purposes

You must not use this website or Rutspin's services to:

• Submit false, misleading, or fraudulent information
• Harass, impersonate, or harm other individuals or businesses
• Engage in any activity that could damage Rutspin's reputation or systems
• Attempt to disrupt or interfere with website functionality
• Use the website in connection with any unlawful activity

Rutspin reserves the right to refuse service or terminate access to any individual or business found to be in violation of these standards.

When you submit an enquiry, complete a form, or request a demo through our website or AI tools, you agree that Rutspin may contact you by:

• Phone call
• SMS / text message
• Email

This contact may be made by Rutspin directly, or via AI-assisted communication tools operated on our behalf, for the purpose of responding to your enquiry, providing information about our services, and following up on your request.

You may opt out of communications at any time by emailing hello@rutspin.com or following unsubscribe instructions in any message received.

Our website may contain links to or integrations with third-party tools, booking systems, or services. These third parties operate under their own terms and privacy policies, and Rutspin is not responsible for the content, availability, or practices of third-party platforms.

Rutspin does not endorse any third-party service unless explicitly stated.

All content on this website, including but not limited to text, graphics, logos, images, AI tool configurations, and system designs, is owned by or licensed to Rutspin Ltd and is protected by applicable UK and international intellectual property laws.

You may not reproduce, distribute, or use any content from this website without prior written permission from Rutspin, except as permitted for personal, non-commercial browsing purposes.

To the maximum extent permitted by applicable law, Rutspin Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to access this website
• Reliance on information or content published on this website
• Any interruption or error in AI or automation tools
• Loss of business, revenue, data, or anticipated savings

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Rutspin reserves the right to modify, suspend, or discontinue any aspect of its services or website at any time, with or without notice. We will endeavour to communicate material changes to existing clients where reasonably possible.

These Terms may also be updated periodically. The date shown at the top of this page reflects the most recent revision.

Rutspin may suspend or terminate your access to our website or services at any time if:

• You breach these Terms
• You engage in conduct that is harmful, unlawful, or damaging to Rutspin or others
• We are required to do so by law

Termination of access does not affect any rights or obligations that arose prior to termination.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms, or wish to raise a concern, please contact us:

• Email: hello@rutspin.com
• Company: Rutspin Ltd (Company No. 15934481)
• Address: [Insert registered address]